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How-To · Coaches
Background check proof from coaches
For schools that need coaches to show a background check, like a district that runs its own. Coaches send the date and proof from the Coach Hub; the RD for that region approves it on Home.
Turn it on for a school
- Open Team Journey and click the school to open its page.
- Go to Coaches & compliance.
- Click the switch next to Coaches here send us their background check so it turns green and says On.
It is off for every school unless someone turns it on. Once on, it stays on for that school every season until someone clicks it off. The switch only works for a school that has a Sites record.
What the coaches see
- Every coach at that school gets a required item on their Coach Hub checklist: Send us your background check.
- They tap it, pick The date my check was cleared (or My paperwork has no date and use the day they received it), enter the date, and add a photo, screenshot or PDF of the proof. An email from their school saying they’re cleared counts.
- Coaches can’t tick the item themselves. It ticks itself when you approve, or straight away if their People profile already has a current background check date.
- Schools with the switch off: coaches don’t see the item at all, and their checklist has 6 required items instead of 7.
Review one
- On Home, find the Background check to review line in your Action queue and click it. (You can also click Review it on the school page or on the coach’s People profile.)
- Look at the proof on the left. Click Open full size if it’s hard to read.
- Check the Cleared date. Change it if the paperwork says something different.
- Under Good through, pick LMR standard · 3 years, This district · 1 year, or Pick a date.
- Click Approve. Or click Ask for a change, write what’s wrong (the coach sees exactly what you write), and click Send back to (it shows the coach’s first name).
What Approve changes
- The cleared date goes on the coach’s People profile under Compliance dates, with your name on it and a line in the Changelog.
- If you picked 1 year or a date, the background check turns amber 90 days before that date and red after it.
- The coach’s Coach Hub item ticks itself the next time they open the Hub.
- Until you approve, the date the coach typed is not on file. Their profile shows a note that one is waiting.
What it does not do (yet)
- No emails yet. Nobody gets an email when a coach sends one, and coaches don’t get reminders yet. The Home line is how you find out.
- Pinwheel: nothing changes there.
- Turning the switch off removes the item from those coaches’ checklists. Nothing they sent is deleted.